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Category archives: Service Outages

Tstaff announcement about complete service outages

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Last update on .

On Saturday, June 22, CIS will be upgrading Panopto to the newest version. As a result all users will be unable to access both the videos and the site itself temporarily. If you plan on using Panopto this weekend, please plan accordingly. 

The upgrade will feature improvements to the video player, additional quiz features, more ...

Last update on .

The filesystem and all services have been restored and are back to normal.  Our efforts to repair file corruption in the file system were not entirely successful.  Following instructions from IBM, we made four attempts to execute their file repair program, and it failed or hung each time.  However, each run did make progress, and ...

Last update on .

A virtual machine server crashed this morning at around 5am, affecting 49 CS Department servers, including list, web, and other important services.  The technical staff spent much of today locating and fixing problems that arose from this event.  All or most services have been restored, but problem mail was interrupted mid-day today, and remains broken ...

Last update on .

(copied from John Bazik's email 11:03pm Thursday, May 30th)

The CS filesystem will be shut down for a period of time this weekend. 
This will render desktop and grid systems unusable and disable some
services.  The technical staff is working with IBM to resolve a serious
issue, and this work cannot wait.

The ...

Last update on .

Shortly after 10am this morning, most CS services, including the filesystem, webserver, and list server were affected by the failure of several of the University's virtual machine hosts.  Services were down for about a half hour.  At this time, the cause of the failure is unknown, but we are investigating.  All services were restored ...

Last update on .

CIS has reported that this issue has been resolved. If you are still experiencing issues please contact them at the number below.

 

CIS has reported that a significant amount of users are experiencing an outage of Brown email (Gmail). More info from CIS below:

We are aware of a problem with Google Email - Brown Gmail ...

Last update on .

The department list server stopped delivering mail starting at least as far back as yesterday morning (Thursday the 10th). The problem has been resolved and the list server is chewing through the backlog of messages. If you continue to have problems sending email to department lists or receiving listserv messages, email problem.

Last update on .

CIS will be performing a planned switch upgrade on the 3rd floor of the CIT on Thursday, 1/10 from 6:00 AM to 8:00 AM. During this time users on the 3rd floor may experience brief interruptions (less than 5 minutes) of wired, wireless network connectivity and potentially phone usage while the connections ...

Last update on .

CIS will be performing a planned switch upgrade on the 5th floor of the CIT on Tuesday, 1/8 from 6:00 AM to 9:00 AM. During this time users on the 4th and 5th floors may experience brief interruptions (less than 5 minutes) of wired, wireless network connectivity and potentially phone usage while ...