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Category archives: Service Issues

Tstaff announcements related to general IT service issues

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Last update on .

Eiki LC-WUL100A.jpg The projector in CIT 316 is experiencing some hardware issues and should be considered unreliable. We have ordered a replacement, but not yet have an ETA for arrival. If you have this room booked in the next week or so and are in need of projection, we encourage you to reach out to CS reception ...

Last update on .

network-2400px.png (10:35) Around 9:15am this morning, a network card in a CIS switch failed that connects our primary firewall's external network interface. This necessitated someone going onsite to manually force our firewalls to failover. Service was restored around 10:30am. We are in the process of checking various services to make sure that ...

Last update on .

logo_sympa_small.png At 07:38 this morning we discovered a dead process on our list server. Upon restarting the process a flurry of delayed emails were sent. We are investigating the root cause and, perhaps more importantly, why automated monitoring did not properly detect and correct the dead process.

Last update on .

xen_project_logo_dualcolor_165x69.png One of our Xen hosts seems to have had a disk failure over the past 12hrs, which resulted in nearly all of it's virtual machines going offline.  We have brought this machine back online temporarily while we work to temporarily move those virtual machines to a new host. 

The affected virtual machines are:

anvil ...

Last update on .

CIS is performing a server upgrade on FileMaker server hosting our databases on Thursday, Oct. 8th, 5:30-8am.  See the notice below:

Hi Everyone,
Scheduling the FileMaker A upgrade for Thursday morning October 8th in the normal maintenance window of 5:30 AM to 8:00 AM.  If this is an issue please email by ...

Last update on .

CIS informed us of the following upcoming maintenance:

As part of a planned maintenance being performed by CIS, FileMaker A will be unavailable tomorrow, Tuesday, October 6th, from 6:30 am to 6:35 am. During this time, you will not be able to access databases hosted on Brown's FileMaker A server, either using ...