Technical Staff Blog

Archives 2020

Last update on .

As of Monday, March 16th, the technical staff will be providing remote support using Zoom during normal business hours.  Please use the following zoom link if you need in person assistance:

https://brown.zoom.us/j/6775943824 or call using the following toll-free number and enter the Meeting ID:

877 369 0926 US Toll-free

877 ...

Last update on .

We are currently having issues with the department list server, lists.cs.brown.edu. There is a backlog of mail starting from this past Friday which hasn't been delivered yet. We appreciate your patience while we determine the underlying cause.

Note that this does not affect course email lists, which are hosted on the ...

Last update on .

Some CS users were affected by an authentication failure that occurred on our remote file services.  Symptoms included an inability to access certain files or directories, despite having valid credentials.  We believe this may have started this past Thursday, February 13th.  CIS staff, working with EMC/Dell, located and fixed the problem yesterday, Tuesday, February ...

Last update on .

All CS Department shared filesystems have now been migrated to CIS's Dell/EMC Isilon file servers.  The final three shares to go today were /data, /research and the CS website.  The old shares remain available, read-only, under the root path /gpfs-old for those who need it.  Eventually the old file servers will be taken ...

Last update on .

The /course fileshare, which is home to essential data and infrastructure for many CS courses, was relocated today from the CS department's GPFS filesystem to CIS's Isilon filesystem.  The migration was implemented by changing the remote filesystem mounts on all end user systems, and by making the old fileshare read-only, for those who ...

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